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Shipping

Shipping

Thank you for visiting and shopping at RRP Diamond. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

  •  All orders are processed within 2-3 business days.
  •  Orders are not shipped or delivered on weekends nor on holidays.
  •  If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If we expect a significant delay in the shipment of your order, we will contact you via email or telephone to inform you.

Shipping rates & delivery estimates

Please note that all of our shipments are insured and will be delivered by one of our delivery partners, FedEx, UPS, Aramex or DHL.

Shipment method

Estimated delivery time

Shipment cost

Free Shipping

9-11 business days

Free

Express Shipping

5-7 business days

$120
  • Shipping charges for your order will be calculated and displayed at checkout.
  • Orders up to $500 will incur a shipping fee of $35 USD.
  • Orders up to $1500 USD are shipped without insurance and signature required.
  • As our diamonds are shipped out from various locations delivery times may vary. Please use the diamond’s SKU to find out from us where a shipment would originate from.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours. If you want to check on your order status simply click here.

Customs, Duties and Taxes

RRP Diamond is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost/Stolen

RRP Diamond provide insured shipment. We are liable for any products stolen or lost during shipping. If you haven’t received your order, please contact the shipment carrier to file a claim.

Shipping FAQ’s

Do you Ship WORLDWIDE?

Yes, we do ship WORLDWIDE.

When will my order ship?

Free Shipping: Orders typically ship within 3 to 5 days of completed payment. Express Shipping($120): Orders typically ship within 2 to 3 days of completed payment.

Transit time is not included in the lead times stated above Transit times tend to vary somewhat. Current transit time estimates are between 7 and 11 working days.

If you need an order to arrive by a specific date make sure to mention this in the space provided at check out. We’ll do our best to exceed your request or attempt to reach you and advise the best we can do.

Note: We do not ship on Weekends & Holidays.

Where is my diamond shipped from?

The diamonds are shipped from the India.

What’s included in my order?

In the box, you will receive Diamond/Ring, Hard Copy of IGI/GIA certificate (if applicable)

Does this shipment come with insurance?

Yes, all the orders above $1500 cart total will ship with full insurance via FedEx/UPS. Orders below $1500 cart total will ship with non-insurance and signature mandatory via FedEx/UPS.

How much time will it take to deliver it to my home?

Once dispatched your order will take an estimated 5 to 11 working days to arrive at your doorstep.

Can I track my order online?

Once dispatched you should be able to track your order on the shipping company’s website using the tracking number we have given you via email.

Are there any duties I have to pay? What are the customs duty/taxes once my order arrives?

Customers have to pay the duties and taxes. Once the package arrives in your country, the courier will contact you to collect any taxes or duties. The exact figure varies country by country.

What do I do if my order doesn’t arrive in the prescribed time frame?

Contact our customer service on +91 9016106290 Monday to Friday from 9:00 AM to 5:00 PM IST Time, and we will gladly help you track your package.

What if my diamond/jewelry gets lost during shipment?

RRP takes every precaution to ensure that your order arrives safely. Your order is fully insured during transit, and we require a signature for all packages.

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SWIFT/BIC

We’ll return payments from countries not on this list to the sender. This can take 3–10 working days.

Americas

United States, Canada.

Asia

China, Hong Kong, India, Japan, Philippines, Singapore, Taiwan, United Arab Emirates.

Oceania

Australia, New Zealand.

Europe

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Guernsey, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

SWIFT/BIC

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What's a reference?

The reference code helps us confirm your payment. When you make your bank transfer to pay, please make sure you write it in the reference field.

Did they ask for a routing number?

A routing number is not required to add or receive USD from bank accounts outside the US. But if they specifically ask for a routing number, you can give them this:

026073008

Do you need a bank address?

If you need a bank address to make the payment, you can enter:

89-16 Jamaica Ave
Woodhaven NY 11421
United States

You may be asked by your financial institution if you mean Community Federal Savings Bank. That’s because Community Federal Savings Bank is our partner bank in the US.

It’s okay to make a transfer with Community Federal Savings Bank as the bank name — we’ll still process it.