RRP Diamond has a factory located in Surat city. You would find our factory on 177 Ghanshyam Nagar, remember to book an appointment with us in advance and will be more than happy to meet you. We at RRP Diamond, operate mostly online. Operating online saves us operational costs and also helps us in keeping all our attention on the quality and manufacturing of your diamond. The reason for our high quality service is primarily that we focus all our attention on our service and hence you get a much lower price on our product then you would in comparison to any other local jewelry store or online store.
Our corporate office is located in Surat city. You will find our office in the Diamond District. The exact address of our office is listed below.
RRP Diamond Corporate Office
301, Ashok chamber, Moti-Bazaar,
Mahidharpura, Surat, Gujarat – 395008
Our warranty covers any manufacturing defects that you might find the moment you received a product. Our warranty also covers prong-tightening, re-polishing and rhodium plating but only within the seven days of purchase. We give full guarantee that all our products will be free from manufacturing defects but in case you do find any please reach out to us. If you encounter any other problem with a product which is not covered under the warranty you can always reach out to us. We will ask for your product and after being inspected by our gemologist we shall let you know the charges for our services.
Yes – natural diamond will be accompanied by an independent laboratory (GIA/IGI) report detailing its “4 Cs” – cut, color, clarity, and carat weight. If your diamond is mounted into jewelry, it will also be accompanied by an independent laboratory.
Please note GIA and IGI does not provide cut ratings for fancy cut stones, i.e any shape outside of round. That’s why some of the fancy shapes does not have the cut grade listed on the website.
We accept all major credit cards (Visa, MasterCard, American Express, and Discover), PayPal as well as Crypto.
Many customers purchasing items valued over $1,000 prefer paying by wire/wise transfer. Customers paying by wire will receive wiring instructions once they have placed the order. We must receive confirmation from our bank that a wire transfer has been completed before items can be shipped.
If you have any questions, Please contact us for or call/WhatsApp us at +91 9016106290
Free Shipping: Orders typically ship within 3 to 5 days. Express Shipping($125): Orders typically ship within 2 to 3 days.
Transit time is not included in the lead times stated above because transit times vary so dramatically.
If you need an order to ship by, or arrive by, an specific date we urge you to type in special instructions in the space provided during check out. We’ll do our best to exceed your request or attempt to reach you and advise the best we can do.
Note: We do not shipped on Weekends & Holidays.
As we are both diamond manufacturers and sellers it should be noted that we in no way include any extra charges to our final prices, like ‘middle-men fee’. Something which is commonly billed when purchasing from a diamond retailer. With a minimal profit margin we are giving you the best quality diamonds as swiftly as we can, hence we keep a 7-day return policy to ensure maximum efficiency for all our customers.
Many times 3-4 customers end up liking the same diamond/diamond jewelry, if we sell it to someone and they want to return it within 7-days we are then able to sell that diamond to another interested buyer. This helps us maintain the market balance.
We cannot accept returns after return timeline has lapsed. Product must have in the same condition (unused)along with the certificate.(if apply)We cannot accept returns on CUSTOM ORDER.
The Kimberley Process (KP) is an international, multi-stakeholder initiative created to increase transparency and oversight in the diamond industry in order to eliminate trade in conflict diamonds, or rough diamonds sold by rebel groups or their allies to fund conflict against legitimate governments.
We were one of the first suppliers to fully address Diamond Integrity Assurance by introducing 100% screening of all melee diamonds leaving our factory. We’ve also assessed possible contamination points and installed systems and processes to guarantee 100% natural diamonds.
The screening process for stones between 1mm and 3.8mm takes place in-house and is executed using HRD-developed M-Screen 4.0 technology. All stones smaller or bigger are screened at independent laboratories such as IIDGR (Forevermark) or IGI (International Gemological Institute).